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Delivery information

There may be delays in receiving your order due to the COVID-19 virus affecting postal services.

Thank you for your continued understanding and support at this difficult time.

Every purchase supports the charitable aims of the Bethlem Museum of the Mind.

UK Delivery Address

Shipping to the UK is included in the product cost.

UK orders are sent out using Royal Mail's 2nd Class delivery service and customers can expect delivery within 3-5 working days. You will be sent an email confirmation when your parcel has been dispatched.

If no-one is present to take delivery of the parcel, you should receive a calling card from Royal Mail explaining how and where to collect your parcel or who to contact to organise a re-delivery. If you don't collect your parcel within a certain period of time, it will be returned to the Bethlem Museum of the Mind. Re-delivery can then be arranged but will incur a supplementary postage cost.

If your parcel does not arrive within a reasonable period of time and no calling card is present, please contact us and a member of the team will open an investigation.

International Delivery Address

International shipping fees differ by country depending on the size, weight and end destination.

Delivery time will vary depending on the country's postal service and customs, which may hold parcels for a length of time before releasing them for delivery.

Please allow up to three weeks for delivery.

Any additional import duties must be covered by the customer.

Prices of Our Products

All our prices are displays in Pounds Sterling and will be taken from your account as such.