Visit

Bethlem Museum of the Mind has reopened to visitors in a safe and responsible manner by offering time-slots for guided tours. To find a date and time that suits you, and to make your booking click here. Booking a tour is free, but donations are always welcomed and we expect to open the Museum's shop for purchases of cards, books and gifts.

To safeguard the health and safety of our visitors, staff and volunteers, there will be a maximum of 5 people per tour, and a limit of one hour on your visit. Please arrive on time and form a socially distanced queue on the ramp leading up to the Museum entrance, ready for the start of your time-slot. You will need to bring a face-mask and a print-out or copy on your phone of your emailed booking confirmation with you to gain access – these will be checked at the Hospital gates and at the Museum entrance. Those who have been shielding, but who are now free to move about, may be particularly attracted to the first tour of the day (which starts at 10.00).

Your pre-booked Museum visit does not entitle you to explore the Hospital grounds, which remain closed to the public until further notice. Upon arrival at the Hospital site, Museum visitors are asked to go directly to the ramp outside our entrance to wait for their allocated tour time, and they are asked to leave the Hospital site once the tour is over. Please note that no pets are presently allowed into the Museum or onto the Hospital site (though guide dogs will be permitted).

Your guide will meet you, provide further information and answer any questions you may have. Watch this video https://bit.ly/2P3ji7s before your visit. We look forward to welcoming you!

To make a booking, you must provide us with your name and email address, and on the day of your visit, names and email addresses of anyone else you make a booking for must also be provided. We will keep these details for 21 days after your visit, and in the event of these details being required for track and trace purposes, we reserve the right to pass them onto the relevant authorities. We will also use your email address to give you an opportunity to provide feedback on your visit via a short survey.

Please do not book a place on any of these tours for yourself or anyone else if you or they have any symptoms of COVID-19, or have been in contact with anyone with COVID-19 symptoms in the past fourteen days.

If between the time of booking and the time of the tour, you (or anyone else you have made a booking for) develops symptoms of COVID-19, or come into contact with anyone with COVID-19 symptoms, please do not attend the Museum.

If you (or anyone else you have made a booking for) develops symptoms of COVID-19 in the seven days following your Museum tour, you must inform us by email on [email protected] and by telephone (leaving a message with a return number if necessary) on 020 3228 4227 or 07434 616029.

Possible symptoms of COVID-19 include a high temperature, a new, continuous cough, or a loss or change to your sense of smell or taste.

Phone number

020 3228 4227

Address

Bethlem Museum of the Mind
Bethlem Royal Hospital
Monks Orchard Road
Beckenham
Kent BR3 3BX